Eligibility for Returns
- Travel packages can be canceled within 7 days of purchase for a full refund.
- Cancellations made 7-14 days prior to the travel date will receive a 50% refund.
- No refunds will be provided for cancellations made less than 7 days before the travel date.
Process for Returns
- Email your cancellation request to contact@downtownoasistravel.com with your booking details.
- Refunds will be processed within 7 business days of approval.
Non-Refundable Items
- Special promotions and discounted packages are non-refundable.
- Any additional services booked through third parties are subject to their return policies.
Changes and Modifications
- You can request changes or modifications to your itinerary up to 14 days before your travel date, subject to availability.
For any questions or concerns, please contact us at contact@downtownoasistravel.com or 240-609-5680.